Frequently Asked Questions
Everything you need to know about your Uvora shopping experience.
How long will it take for my Uvora order to arrive?
Standard shipping usually takes 3-7 business days within the continental US. International delivery times vary by location but typically range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Every product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Uvora accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my Uvora garments?
To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner seam label of each piece.
Can I track my shipment in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.